Gray Online Data (GOLD) provides Gray's agents and insureds electronic access to claims information 24 hours a day, 7 days a week.
The GOLD system utilizes high-security measures to ensure that customer data is protected including a firewall, two-factor authentication, complex passwords, and secure internet connections. Agents and insureds are issued a user ID which allows them direct access to their appropriate information.
GOLD enables the agent and insured to manage loss data effectively.
GOLD provides various lookups, views, summaries, and email notifications all of which can be customized to meet the needs of the agent and insureds.
GOLD now includes:
- Claims Information
- Claimant Information
- Payment Information
- Loss Information
- Adjuster Reports
- Safety Reports
- Ad Hoc Reports